Why Should You Attend?

In a world where consumers have wider choice, higher expectations and are far less loyal than ever, customer experience sits firmly at the top of the automotive retail agenda, for essential benchmarking, insights, analysis and best practice, join us for what promises to become one of the must attend conferences on the professional automotive retailer’s events calendar.

Our top 10 reasons to attend:

  1. Develop a sophisticated and successful customer service strategy
  2. Deliver the very best customer service day in and day out
  3. Create a culture synonymous with an exceptional customer experience
  4. Understand and overcome the challenges of meeting customer demands
  5. Gain insights into current and future customer service trends
  6. Meet potential new suppliers and build stronger relationships with current ones
  7. Learn how customer care impacts profit margins
  8. For advice on how to refocus and redevelop your approach to customer service
  9. Network with colleagues, share best practice, views and advice
  10. Ensure business decisions are made with the most up-to-date facts and figures

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